Delivery leader · AI automation engineer

I make teams ship — and build the systems that make shipping predictable.

15+ years leading enterprise IT, healthcare, fintech, and SaaS programs across four continents. Lately I also design and ship production AI & automation systems — the kind that take work off people's plates and put it on a pipeline.

Peter Chinaka
Edmonton, AB · MST Available
15+
Years delivering programs
7
Production AI/automation systems
12
Workstreams, 90-day integration
100%
Upwork Job Success · Expert-Vetted
01

Selected work

A mix of delivery leadership and systems I built and shipped. Live demos where they exist.

AI-Powered RFP Proposal Automation

Outer Image LLC
2023–2024 · n8n + AI

A full-stack system that turns RFP intake into near-finished proposals. Users upload a PDF/Excel; the pipeline extracts issuer, scope, budget and deadline, classifies the service line, matches content from an Airtable library, and generates 80–90% complete drafts exported as formatted Word docs.

4–6 hrs → under 30 min 90%+ less manual effort $275K+ pipeline processed
n8n · OpenAI GPT-4 · Airtable · Vercel

Multi-Agent Lead Qualification

AgileDevs Consulting
2025–2026

A production five-agent pipeline — research, qualification, routing, engagement, feedback — that enriches and scores inbound leads with Apollo and People Data Labs, runs Claude analysis, and writes decisions and talking points back to HubSpot with Slack alerts.

HubSpot → score in <60s 4-dimension scoring Self-improving loop
Python · Claude API · Apollo · PDL · n8n · Supabase · Vercel

AI Slack Triage Bot

WeSki · Travel Operations
2023–2024

A conversational state-machine bot that captures requests in Slack, verifies customer details in HubSpot in real time, parses natural language with GPT-4, and walks agents through troubleshooting — creating clean, categorized Jira tickets automatically.

Response time −60% Zero manual entry 24/7 triage
n8n · Slack · HubSpot · Jira · OpenAI GPT-4

90-Day Post-Acquisition Integration

Confidential · Retail / eCommerce
Recent

Senior PM for a 12-workstream enterprise integration on a hard 90-day deadline: Shopify DTC to D365 F&O, EDI via SPS Commerce, Flexport 3PL, master-data migration, Amazon channel, and banking/treasury. Six concurrent vendors, formal change-control gates. All 12 workstreams live at cutover.

12 workstreams 6 vendors 100% live at cutover
D365 F&O · Shopify · SPS Commerce · Flexport

Federated Learning Health Platform

Terry Fox Research Institute
Recent

Scrum Master and delivery lead for the Digital Health Data Platform's federated learning implementation — a privacy-first AI/ML research platform. Coordinated cloud infrastructure, ML model integration, and OMOP data standardization with research scientists alongside engineers.

Privacy-first AI/ML OMOP standardization Research + eng alignment
Agile delivery · Cloud · ML integration · Governance

Jira Service Management Optimization

Confidential · Enterprise
2023–Present

Redesigned Jira Service Management workflows, SLA rules, and approval logic tied to Azure AD groups; integrated Microsoft Teams and Outlook for notifications; and built automation for alerts and comment restrictions on closed tickets — streamlining operations and earning repeat business.

SLA + approval redesign Teams/Outlook integration Repeat engagement
Jira Service Management · Azure AD · Automation rules

Atlassian Server → Cloud Migration

Confidential · Enterprise
In progress

Leading a phased migration of self-hosted Jira, Confluence, and Bitbucket to Atlassian Cloud — sequential version upgrades, a PostgreSQL database migration, data-residency configuration, and vendor-coordinated cutover. Every hop is backed by fresh database dumps and documented rollback runbooks.

16,700+ issues migrated Zero-loss upgrade path Full rollback at each step
Jira · Confluence · Bitbucket · PostgreSQL · JCMA / CCMA
02

Experience

From multi-country donor-funded health systems to SaaS platforms and post-merger banking integration.

2023 — Present
Project Management & Automation Consultant
AgileDevs Consulting

Concurrent multi-client IT portfolio across fintech, SaaS, healthcare, eCommerce, and consulting — intake, prioritization, resource sequencing, and executive reporting — alongside seven production AI/automation systems shipped for clients.

2021 — 2023
Scrum Master / Project Manager
AudienceView Ticketing

Led Agile delivery for the flagship AV Unlimited platform and Payments teams. Established the company's first cross-team Agile Community of Practice and improved forecasting, refinement, and capacity planning to lift delivery predictability.

2020
Project Manager — MDN Web Docs
Mozilla

Led Agile delivery across product, engineering, and content for the MDN Web Docs platform, supporting initiatives that contributed to a 200% increase in site traffic. Introduced sprint forecasting and capacity planning.

2015 — 2019
Program / Implementation Manager
Greenmash (UK)

Ran a four-country donor-funded health MIS portfolio — Tanzania, Cameroon, Nigeria, Madagascar — across ministries of health, donors (USAID, DFID, PSI), and field teams. Embedded per-country risk, compliance, and audit governance.

2009 — 2013
Lead Project Manager
Parkway Projects

Lead PM for InfoGrid Bank 3D payments integrated into core banking for African banks, and the ReadyCash mobile money launch. Delivered the HealthStation hospital platform, later spun off as its own health-tech company.

2007 — 2009
Analyst — Banking IT Integration & PMO
Accenture

On the Stanbic IBTC post-merger integration team (BankWorld, credit cards, internet banking, ATM migration). Stood up the PMO function for the NDDC and built a custom PM tracking tool that improved transparency across workstreams.

03

What I bring

Delivery leadership, automation engineering, and the domain depth to know which problem is actually worth solving.

Delivery & Program

  • Portfolio intake & prioritization
  • Capacity planning & forecasting
  • Agile (Scrum, Kanban, SAFe)
  • Waterfall & hybrid delivery
  • PMO framework & governance
  • Vendor & stakeholder management

AI & Automation

  • n8n, Make.com, Zapier
  • OpenAI, Claude, Gemini APIs
  • Multi-agent systems & RAG
  • REST APIs, webhooks, OAuth2
  • Document processing pipelines
  • Python · JavaScript · SQL

Platforms & Domains

  • Jira (Certified Admin) · Confluence
  • HubSpot · Salesforce · NetSuite
  • D365 F&O · ClickUp · Notion
  • Financial services & fintech
  • Healthcare & regulated data
  • SaaS & eCommerce
PMPPMI-ACPCSMCSPO SAFe 5 AgilistSAFe 5 Scrum Master ICAgile Agile CoachingAtlassian Certified Jira Administrator

Let's build something that ships.

Open to senior delivery roles, fractional PM work, and AI/automation builds. Based in Edmonton (MST), working remote across time zones.

Available for new engagements